• Privacy policy

    • Don't worry, we won't tell anyone

    Selfmade Trading Limited (registered in England under company No. 10012018), whose registered office is at 27 Greville Street, London, EC1N 8TN. ("We"), are committed to protecting and respecting your privacy.

    This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you or that you provide to us will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

    By visiting www.selfmade.com/gb-en, henceforth The Website you accept and consent to the practices described in this policy. By subscribing to our newsletter and other services on The Website, you accept and consent to the practices described in this policy.

    For the purpose of the Data Protection Act 1998, the data controller is Selfmade Trading Limited.

     

    PERSONAL DATA

    Personal data concerns all information that may be used to identify a person, including, but not limited to, the person’s first and last name, physical address, email address and/or other contact details, regardless of whether they concern the person’s private residence or workplace.

     

    INFORMATION WE MAY COLLECT FROM YOU

    We may collect and process the following data about you:

    • Information you give us. You may give us information about you by filling in forms on The Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our newsletter and other services, search for a product or place an order on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial and credit card information.
    • When you actively accept our privacy policy, you also accept that we, in some cases, are allowed to use your information in various forms of direct marketing (e.g. catalogues).
    • Information we collect about you. On each of your visits to our site, we may automatically collect the following information:
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      • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; 
      • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
    • Information we receive from other sources. We may receive information about you if you use any other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We may receive information about you from them.

     

    COOKIES

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and our purposes, see our Cookie policy.

     

    USES MADE OF THE INFORMATION

    We use information held about you in the following ways:

    • Information you give to us. We will use this information:
      • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
         
      • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
      • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by direct and indirect marketing means (e.g. e-mail, SMS or catalogue) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by direct and indirect marketing means (e.g. e-mail, SMS or catalogue) only if you have consented to this;
      • to notify you about changes to our service;
      • to ensure that content from our site is presented most effectively for you and your computer.
    • Information we collect about you. We will use this information:
      • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
      • to improve our site to ensure that content is presented most effectively for you and your computer;
      • to allow you to participate in interactive features of our service when you choose to do so;
      • as part of our efforts to keep our site safe and secure;
      • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
      • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

    • Information we receive from other sources. We may combine this information with the information you give to us and the information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).​​​​​​​

     

    We only store personal data for as long as this is necessary with regard to the purposes stated above.

     

    DISCLOSURE OF YOUR INFORMATION

    We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

    We may share your information with selected third parties, including:

    • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
    • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
    • Analytics and search engine providers that assist us in the improvement and optimisation of our site.
    • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.


    We may disclose your personal information to third parties:

    In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

    If Selfmade Trading Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

    Suppose we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Selfmade Trading Limited, our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

     

    WHERE WE STORE YOUR PERSONAL DATA

    The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for one of our suppliers or us. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and per this privacy policy.

    All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

     

    YOUR RIGHTS

    You have the right to ask us not to process your personal data for marketing purposes.

    You can change your account details and areas of interest at any time, as well as specifying whether you would like us to contact you in connection with news and offers of goods or services by both indirect and direct marketing. If you no longer wish to receive newsletters from Selfmade®, you can always click "Unsubscribe newsletter" at the bottom of the newsletter.

    You can exercise the right at any time by contacting us at [email protected] or tel. +44 333 1559 855.

    From time to time, our site may contain links to and from the websites of our partner networks, advertisers, and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

     

    ACCESS TO INFORMATION

    The Act gives you the right to access information held about you. If you would like to receive a copy of this information, please write to us at [email protected].

     

    CHANGES TO OUR PRIVACY POLICY

    Selfmade® is committed to continuing fulfilling the requirements to protect privacy laid down in legislation. We will post any changes we may make to our privacy policy in the future on this page and. Where appropriate, we will notify you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

     

    CONTACT

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected] or tel. +44 333 1559 855